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1、De1oitte.2023te1ecomindustryout1ook2023te1ecomindustryout1ookContentsThebund1ebatt1e:Addmoreva1ueforcost-consciousconsumers4Fixedwire1essaccesssurges,butwi11itendure?5Whatenterpriseswantfrom5Gedge7Jointventuresacce1eratedep1oymentoffibernetworks9Increasethefocusonsustainabi1ity10Signpostsforthefutur
2、e12AboutDeIoittefSout1ooksDe1oitte,s2023te1ecomindustryout1ookseekstoidentifythestrategicissuesthatte1ecomorganizationsshou1dconsiderinthecomingyear,inc1udingtheirimpacts,keyactionstotake,andcritica1questionstoask.Thegoa1istohe1pequipte1ecommunicationorganizationswiththeinformationneededtopositionth
3、emse1vesforastrong,resi1ientfuture.ExecutivesummaryDemandforconnectivityntinuestogrow,bringingbothopportunitiesandcha11engesforcommunicationsserviceproviders(CSPs).Inthisyearste1ecomout1ook,weexp1orehowCSPsarede1iveringva1uetoconsumerandenterprisecustomerswithbund1edservicesandconnectivityoptions1ik
4、e5Gfixedwire1essaccess(FWA)andfiber,aswe11astheirro1einmeetingthegrowingdemandforedgecomputing.We11a1soconsiderhowCSPsmaywanttoba1ancepricingdecisionswiththeneedtoacce1eratedep1oymentofinfrastructure1ikefibernetworkswhi1eattendingtothegrowingurgencytoreduceresources,waste,andemissionsfromnetworkoper
5、ations,upgrades,anddep1oyments.Asconnectivityworksitswayintomoreofthewor1d,itmaybemoreimperativethanevertoba1ancestswittheneedsofhouseho1ds,businesses,communities,andtheenvironment.Forindividua1sandfami1ies,connectivityisimportant.Manyre1yonitforinformation,entertainment,andmeaning.1Manynowrequireit
6、foreducation,emp1oyment,andhea1thcare.Yet,nsumersoftenhavecostconstraintsthatcan1imittheiroptionsordrivethemtoseekthebestserviceatthe1owestprice.Thisfactorcanpresentacha11engeforCSPsthatneedprofitstodrivegrowthandreinvestintheirbusinesses.Tooffermoreva1uetonsumers,manyCSPsarebund1ingmobi1eandhomeint
7、ernetaccess,offeringconnectivityoptions1ikefiberand5GFWAzandpartneringwithentertainmentservicestoindudesubsidizedorfreesubscriptions.Aswe11see,bund1eswiththeriskofdi1utedrevenuesshou1dbecarefu11yconsidered.Aspartofthisbund1ebatt1e,5GFWAhasenjoyedsubstantia1growth.ThistypeOfconnectivitycanprovidestro
8、ngre1iabi1ity,butsomequestionsremainabouthowmuchitcansca1e.Asmorepeop1euse5Gservices,andifmorebandwidth-intensiveki11erappswemerge,the1imitsof5GFWAcou1dbeexposed.However,marketdynamicsandnext-gentechno1ogyso1utionscou1dovercomethesecha11enges.Forenterprisecustomers,theneedtocutcosts,automatecapabi1i
9、ties,andsupportinnovationisdrivinginterestandadoptionofedgecomputing.De1oittehasintervieweddecision-makersfromacrossindustriestounderstandwhatcapabi1itiesthey,reun1ockingwithedgecomputingandtheprovidersthey1ooktoforsupport.Companiesusingedgecomputingshowwhat,sworking;wheretheyneedmorehe1p;andwhomthe
10、yturntofor1oca1areanetworks,service1ayers,andintegratedc1oud-to-edgebusinessso1utions.ThekeytakeawayisthatCSPswi111ike1yneedpartnerstodeve1opanddep1oyedgeso1utions,requiringmorecooperationwitherstwhi1ecompetitors.Manyoftennectivityso1utionswecoverre1yonfibernetworks.Withhighdemand,strongcompetition,
11、andtheneedtooptimizecostsandrisk,moreCSPsarepartneringwithprivateinvestorstoacce1eratedep1oymentoffibernetworks.2Thesepartnershipscanbemutua11ybeneficia1andreinforcedwithgovernmentfundingthatcanfurtherincentivizebui1d-out.Indoingsozthesepartnershipscansupportexistingcustomerswhi1eextendingfurtherint
12、ounderservedcommunities,he1pingtonarrowthedigita1dividethegapbetweenthosewhohaveaccesstomodeminformationandcommunicationtechno1ogiesandthosewhodon,t.Thisaspecttugsatthebroadereconomicimperativeofconnectivity:morebandwidth,moreequa11ydistributed,enab1inggreateraccesstoeducationandopportunity.Asc1imat
13、ecrisesmount,aIOOmingquestionishowtoreducewasteandemissionsfromsomuchinfrastructure,itsoperations,andsupp1ychains.ForCSPsz1oweringtheirownenergyusage,increasingdeanenergypurchases,andhe1pingtheirsupp1iersdeve1optheirownnet-zeroroadmapscanhe1pmitigateemissionsandavoidreputationa1damagewhenmorepeop1ea
14、reweighingthe1argercostsofeconomicgrowth.Thebund1ebatt1e:Addmoreva1ueforcost-consciousconsumersTheideaofCSPsofferingproductandservicebund1esisnothingnew:IntheUnitedStatesandCanada,3Gand4Gwire1essservicesreachedrapidadoptionbybund1ingmonth1yconnectionserviceswithnewsmartphonecontracts.Overtime,CSPsha
15、veoffereda11kindsofbund1es,rangingfromdeviceandservicebund1estontentbund1es,c1oudzandgamingservices,andsmarthomeproductofferingsrangingfromsecuritytomanagedWi-Fi.Somecompaniesthathave1otsoffixedconnectionsbutnofadIities-basedmobi1eoffering(main1ycab1empanies)arepartneringtobeab1etoprovideboth.Atthes
16、ametime,somempanieswith1otsofmobi1econnectionsbutno(ornotenough)fixedconnections(main1ywire1esste1cos)areusingnewbusinessmode1sandtechno1ogytooffertheirownbund1es.In2023andbeyondtheremaybeamp1eroomtogrowfixed-mobi1econvergencebund1esintheUnitedStates:On1yabout8%ofnsumersintheUnitedStatessubscribedtoaconvergedservicein2023.3Furtherzrece
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