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1、范文Business&-ManagementBusiness-&-Management|商务管理IntroductionWiththerapiddevelopmentofglobaleconomyandtheadvancementofinternationalization,modernorganizationsarefacingchangesdrivenbybotinternalandexternalforces.Regardlessofthesize,maturityornatureoforganizations,togaincompetitiveadvantagesandwinmorem
2、arketshareincurrentlyfiercebusinesscompetition,managershavetotakeoutconcretemeasurestotackledownchanges.Changescanbeclassifiedintovariouscategoriesintermsofitsdrivenfactors.Forinstance,duetotheadjustmentofpersonnelororganizationalstructure,thereareinternalchangesliketransferofpersonnelorstructuralad
3、justment.Inaddition,assignificantpropertiesinsociety,organizationsalsodeeplyinfluencedbypoliticaLeconomicalorsocial-culturalenvironment,whichcanbeconcludedasexternalfactors(OmaerKenichi.1982).Undersuchcircumstance,organizationsoftenconfrontedwithrapidindividualororganizationalchangesdrivenbyexternal
4、forces.Withthisregard,managersshouldbeabletoprovidesuccessfulleadershipandasenseofdirection,whichindicatethatinmodernbusinesssociety,managersshouldpossessesessentialpersonalqualificationstodealwithchangesinorganizationdrivenbybothinternalandexternalfactors.()Inthemanagementofchangebusinesssimulation
5、,IservedasmanufacturingmanagerinLedgecompany,andmymajorresponsibilityistoensurethatthecompanyisabletosupplyfinishedproductstoretailersanddistributorsinatimemanner.Therearealltogetherfifteenpeopleinourgroup,andourcompanyLedgefocusondesigningandmanufacturingelectronicproducts,forinstance,MP3assembledw
6、ithLegoblocks.Asamanufacturingmanager,Ihavetwodirectsubordinateswhofacilitatethedailyworkandresponsibilitiesofme.Atthebeginningofthebusinesssimulation,Ionceassumedthatthethisisnotadifficultonesincethecompanyhavegotequipment,ordersandcustomersready,whatthemanufacturingdepartmentdoistomakesurethatprod
7、uctscanbeproducedandsuppliedontime.However,afterthreedaysofsimulation,anumberofseriousproblemarisefrombothmanagementandmanufacturingprocess,whichtriggeredstagnationonproductionandlostofprofitseventrustofcustomers.FromthefailureofthebusinesssimulationatLedgecompany,itcanbeconcludedthatasastimulativem
8、anufacturingmanager,therearestillalotofmanagementskillsandcompetenciesthatIneedtolearntoimprovemypersonalqualificationaswellasleadership.Inthefollowingcontext,integratingwiththeexperiencesinthesimulationatLedgecompany,thereareaseriesofcriticalanalysisanddiscussionofpersonalcompetencesandabilitiestha
9、taqualifiedmanagershouldbeequippedwith,especiallywhenfacingchangesdrivenbyexternaldrivenfactors.PersonalCompetenciesofManagerstoManageChangesIUnderstandingofPositionandOrganizationAsamanager,itisnecessarytohaveagoodcommandofhispositionaswellastheorganizationheisin.Intermsofposition,managershouldknow
10、thebasicrightsandresponsibilitiesofthejob(Collins,JamesC.2000).Forinstance,asformanufacturingmanager,itrequiresthatindividualshouldhaveaclearunderstandingtowardsthemanufacturingprocessofcertainproducts,rawmaterialsupply,stockconditionaswellasdistributionoffinishedproducts.Intermsoftheunderstandingto
11、wardstheorganization,themanagershouldhaveagoodcommandoforganizationalculture,corevalueaswellasitsstrategicmap.Gainingafundamentalunderstandingtowardsthepositionandorganizationshouldbeoneoftheimportantcompetencyofmanagers,whichmayplaysanimportantroleinthefollowingmanagementwork.Duringthebusinesssimul
12、ationatLedgecompany,theexperienceofbeingamanufacturingmanagermademerealizethesignificanceoflearningpositionsandmanufacturingproceduresahead.Onthefirstdayofthesimulation,wegotorderscanceledandlostprofitsunfortunately.Thereasonforthefailurewasthatatthattime,Ifailtobeawarethatmanufacturingmanagershould
13、makesurethatthereareenoughproductsinstockandallthematerialsarereadyintermsofqualityandquantity,soastominimizetheinfluenceofexternalchanges.However;whentheproductionlinewasstarted,itwasfoundthatthebatterieswerenotenoughforuse,whichresultedindelayedproductionandworkerswerenotabletofinishtheproductiono
14、ntime.Afterthatincidence,manytheordershavebeencanceled,andanumberofcustomersexpressedthattheyarequitedisappointedatourmanufacturingefficiencyandthattheyhavelosttheirfaithonLedge.Fromthefailureonproductiononthefirstdayofbusinesssimulation,itcanbeconcludedthatexternaldrivenchangesmayhappenatanytimeand
15、inanyoccasion,justlikethesuddenidentificationofthelackofbatteryduringthemanufacturingprocessatLedge.Todealwithexternalchangeseffectively,managersshouldmakefullpreparationsbeforeconductingthework,whichindicatethatonlywithall-roundunderstandingtowardstheresponsibilitiesofpositionandnatureofwork,willit
16、bepossibleformanagertopredictandtackledownunexpectedorexpectedexternalchanges.Theunderstandingofpositionandorganizationcanbegraduallyobtainedandnurtured.Togainthissignificantpersonalcompetency,thereareplentyofapproachesthatmanagersmaymakeuseof.Tostartwith,managersmayparticipateintrainingorseminarsthataimstoimprovethequalifica
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